Summary
An Earned Wage Access pilot can be live within a week if attendance and payroll data are in order. The work is mostly about policy decisions and worker communication, not technology.
An Earned Wage Access pilot can be live within a week if attendance and payroll data are in order. The work is mostly about policy decisions and worker communication, not technology. Use this checklist to plan a pilot at one site or with one contractor.
Before day 1: Decide the scope
- Pilot site or contractor chosen
- Worker groups included (payroll, contract, gig)
- Pilot owner named in HR or operations
- Success measures agreed (adoption, advance requests, attrition)
Day 1–2: Data and integration
- Attendance source confirmed: biometric, face reader or app
- Wage rates per worker or category shared
- Payroll cycle and pay dates confirmed
- Worker master data checked: name, ID, mobile, bank account
Day 3: Policy
- Withdrawal limit set as a share of earned wages
- Fee policy decided: absorbed, passed on or mixed
- Withdrawal frequency rules, if any
- Exit and final settlement process agreed
Day 4: Contractors and payroll
- Contractors briefed on how deductions work
- Deduction file format agreed
- Settlement timeline with the NBFC partner agreed
Day 5–6: Worker onboarding
- Notices in local languages at the gate and canteen
- Short demo sessions by shift
- Help desk or coordinator named for questions
- Worker consent captured at enrolment
- Do's and don'ts shared: use for real needs, check fees, never share OTP
Day 7: Go live
- First withdrawals tested with a few workers
- Daily usage report checked
- Issues logged and fixed
First payroll after launch
- Deduction file reviewed before payroll
- Deductions applied and reconciled
- Settlement completed
- Worker feedback collected
Frequently asked questions
- What is the most common delay?
- Incomplete worker data, especially bank account and mobile number mismatches. Check these first.
- How long should the pilot run?
- At least two to three pay cycles, to see adoption and effects on attendance and advance requests.
