- Home
- Case studies
- Automotive OEM
How a Leading Automotive OEM Brought Visibility & Control to Its Contract Workforce
Paper registers and shared attendance cards left a principal employer carrying liability for 150+ contractors it could not see or prove. Here is how they fixed it.
At a glance
- Industry
- Automotive OEM
- Footprint
- Multiple plants across India
- Workforce
- 10,000+ contract workers
- Solution
- RegX CLMS + face readers
Executive summary
Paper registers, shared attendance cards and spreadsheet billing left the principal employer liable for contractor compliance it could not see or prove.
Iddion RegX CLMS as the single record for every contract worker, connected to face-recognition turnstiles that enforce work-order, induction and PF/ESI status at the gate.
Proxy attendance eliminated, every contractor bill backed by verified man-days, and statutory registers audit-ready at all times across all plants.
The client
A principal employer carrying the risk for 150+ contractors
Our client is an established Indian automobile manufacturer with several plants. Like most auto OEMs, more than half of its shop-floor workforce is engaged through contractors — on assembly lines, paint shops, logistics, canteens, housekeeping and security.
Under the Contract Labour (Regulation & Abolition) Act and the Labour Codes, the principal employer is ultimately liable if a contractor fails to pay wages, PF or ESI. With rotating shifts and seasonal peaks, the company was carrying that liability without reliable, real-time evidence of who was on site and whether they were compliant.
“We were the principal employer on paper, but we had no way to prove — on any given morning — who was inside the plant, who had done the safety induction, or whether their contractor had paid PF.”
- Sector
- Automotive OEM
- Sites
- Multiple plants, India
- Contract workers
- 10,000+
- Contractors
- 150+
- Deployed
- CLMS · Face readers · BGV
Challenges & resolutions
Six problems at the plant gate — and how InOps solved each one
Every plant had its own process, its own spreadsheets and its own version of the truth.
Challenge 01
Slow, paper-based onboarding
Workers filled 6–8 paper forms; KYC, police verification and fitness records sat in contractor files, starving lines during volume peaks.
How InOps resolved it
Digital onboarding at the gate
Tablet-based enrolment in RegX with Aadhaar KYC, background verification and medical fitness captured once and linked to the work order.
Challenge 02
Proxy punches & gate leakage
Shared RFID cards were swiped for absent workers, and people with lapsed work orders still walked through the turnstiles.
How InOps resolved it
Face-recognition turnstiles
InOps face readers verify the person, not the card, and check gate-pass validity in real time before the barrier opens.
Challenge 03
PF / ESI compliance blind spots
Challans arrived months late, if at all. Minimum-wage revisions and Form XIII / XVI registers were maintained by hand at every plant.
How InOps resolved it
Automated compliance engine
Each PF/ESI challan is matched to every worker's wages; minimum-wage and overtime rules run automatically; registers are generated on demand.
Challenge 04
Disputed contractor bills
Contractors billed on their own man-day counts. HR reconciled them in spreadsheets and settled mismatches by negotiation.
How InOps resolved it
Evidence-based bill validation
Invoices are checked against verified man-days and approved rates before Finance releases payment; exceptions carry the evidence.
Challenge 05
Uninducted workers on the shop floor
Nothing linked safety induction, zone authorisation and gate access, so an uninducted worker could reach the paint shop or press line.
How InOps resolved it
Induction-linked zone access
Induction status and zone rights live on each worker's RegX profile and are enforced at the gate. Expired induction means automatic block.
Challenge 06
Late, fragmented leadership reporting
Headcount and contractor MIS was compiled by hand from each plant's spreadsheets and reached leadership 10–15 days late.
How InOps resolved it
Real-time CXO dashboard
Live headcount, compliance status and risk flags by plant and contractor, straight from verified gate and RegX data.
The solution
One connected system, from contractor portal to turnstile
InOps deployed Iddion RegX CLMS as the system of record for every contract worker, linked directly to face-recognition gates. A worker gets in only when RegX confirms the work order, induction and statutory compliance are all in order.
Contractor Portal
Work orders · licences · docs
Iddion RegX
Single record for every contract worker
Face-Reader Gates
Turnstiles · zone access
CXO Dashboard
Live headcount · risk flags
Evidence-based bill validation
Contractor invoices are checked against verified man-days and approved rates before Finance releases payment. Exceptions carry the evidence.
Rollout
Live across all plants in 14 weeks
Weeks 1–2
Discovery
Process mapping across plants; contractor master clean-up; gate-pass rule book.
Weeks 3–6
Pilot plant
Face readers on turnstiles; first workers enrolled; parallel run with old cards.
Weeks 7–12
Phased rollout
Remaining plants live; contractor portal opened to all contractors.
Weeks 13–14
Stabilise
Bill validation switched on; CXO dashboard launched.
The impact
Before and after Iddion RegX
| Area | Before | After |
|---|---|---|
| Worker onboarding | 3–5 days, paper forms | ✓Under 4 hours, fully digital |
| Proxy attendance | Frequent shared-card swipes | ✓Near zero — face verified |
| PF / ESI verification | Collected months late | ✓100% verified before bill payment |
| Contractor billing | Disputed 6–9% mismatches | ✓Paid on verified man-days; 6.8% lower spend |
| Uninducted entries | Undetected | ✓Zero — blocked at the gate |
| Audit preparation | ~3 weeks per inspection | ✓2 days; registers generated on demand |
| Leadership reporting | MIS 10–15 days late | ✓Real-time, by plant and contractor |
“The gate now enforces our compliance policy for us. When the labour inspector visits, we print the registers — we don’t build them.”
Why InOps
The full contract labour lifecycle — from the turnstile to the payslip — on one platform.
3,000+
devices managed across 70+ sites
Since 2014
serving Indian manufacturing, defence & infrastructure
ISO/IEC 27001
certified information security
End to end
readers, BGV, CLMS, compliance & analytics
More case studies
See Iddion RegX on your shop floor
Book a walkthrough or a scoped proof of concept at one of your plants.