Order Management for Manufacturing & Industrial Supply Chains
InOps OMS captures, validates, and routes production orders, dispatch notes, and customer fulfilment across your plant and warehouse network — connected to the same workforce-compliance layer as InOps CLMS and HRIS.
Modern Fulfillment is Complex
Legacy systems struggle with the fragmentation of modern multi-channel commerce. We solve the gaps that slow you down.
Fragmented Channels
Orders scattered across web, mobile, and marketplaces without a single view.
Fulfillment Delays
Manual validation processes causing bottlenecks in picking and packing.
Zero Visibility
Blind spots in the order journey leading to customer frustration and support calls.
Return Complexity
Reverse logistics that are costly and difficult to track for both staff and customers.
Engineered for Scalability
InOps OMS provides the tools required to manage orders from any source to any destination.
Unified Order Processing
Consolidate orders from Shopify, Amazon, ERPs, and custom portals into a single, high-performance orchestration engine.
Fulfillment Management
Intelligent routing rules that assign orders to the best warehouse based on inventory availability and geographic proximity.
Real-time Order Tracking
End-to-end visibility for both operations teams and end customers. Automated status updates at every milestone.
Automated Returns Management
A streamlined returns portal that automates labels, inspections, and refunds, turning a cost center into a loyalty builder.
The Order Lifecycle
Seamlessly transition through every stage of the fulfillment journey with automated triggers and validation.
Order Capture
Omni-channel
Validation
Fraud & data
Fulfillment
Smart routing
Shipping
Carrier dispatch
Returns
Loop closed
Impact that Matters
Data-driven organizations achieve higher margins. Track the metrics that define your growth.
Order Cycle Time
4.2 Hours
↓ 7.13% vs last month
Fulfillment Rate
99.8%
↑ 1.3% vs last month
Return Rate
3.1%
↓ 0.5% vs last month
Order Accuracy
99.95%
↑ 0.6% vs last month
Intelligent Operations Control
Go beyond simple order processing with predictive analytics tailored for the Indian supply chain.
Avg Cycle Time
14.2h
Fulfillment Rate
98.5%
Revenue Today
₹452,000
COD Reconciliation
99.9%
Live Orders — Bengaluru Hub
Active Now#IN-R82•Rajesh Kumar
Indiranagar
₹1,290
Processing#IN-R83•Priya Sharma
Koramangala
₹1,355
Shipped#IN-R84•Sunit Patil
Whitefield
₹11,450
DeliveredReceived
10:05 AM
Inspected
10:15 AM
Verified
10:20 AM
Returns Processing -
Canon EOS R5
Verification Method:
Multi-point Optical & Electronic
✓Item Verified
→ Ready for Restock
Order Processing
High-velocity engine designed for Indian festive peak seasons.
- Bulk Processing
- Priority Queue Routing
- COT Priority Routing
Fulfillment Management
Real-time global inventory visibility across dark stores and warehouses.
- Smart Zone Slotting
- Delay Score Buffers
- Wave Planned
Order Tracking
Branded tracking pages for a premium customer experience.
- Milestone Notifications
- Status API Webhooks
- White-labeled
Returns Management
Turn reverse logistics into a loyalty driver for your brand.
- Sell-down Restocking
- Automated QC Workflows
- Exchange Portal
Part of the InOps platform
Order Management is One Layer of the Stack
Orders feed warehouses, warehouses dispatch to delivery, and delivery POD closes the loop back into the ERP. InOps connects all three — and ties physical throughput to the workforce layer so contractor headcount, compliance status, and operational output appear on one dashboard.
Upstream
Warehouse Management
Inventory slotting, picking, packing, and gate control for the plant stores and distribution centres that fulfil your orders.
Explore warehouse management →Downstream
Delivery Management Software
AI route optimisation, live fleet tracking, and digital POD for the last-mile leg once orders leave the warehouse.
Explore delivery management →Platform overview
Enterprise Operations Platform
Asset intelligence, route optimisation, and warehouse execution — unified across all your industrial sites and connected to CLMS and HRIS.
See the full platform →Streamline your order operations today.
Join manufacturers and industrial operations teams optimising their fulfilment with the InOps enterprise order management platform.