Contract Worker Attendance & Leave Management

Frequently asked questions

Which devices can capture contract worker attendance?+

Face terminals, fingerprint readers, AI-based CCTV attendance, QR and card readers, and the mobile app with GPS validation — all feeding one Iddion RegX attendance stream under a single worker identity. Mixed hardware across gates and sites needs no additional configuration, and a worker enrolled once is recognised by every method.

Can shift and OT rules differ per contractor?+

Yes. Shift windows, OT thresholds, week-offs, and leave policies are configured per contractor, worker category, and site, with state-aware statutory rules applied automatically. Iddion RegX evaluates every punch against the rules that apply to that worker, so no one interprets a roster manually at shift end.

How does the system handle the 9-day continuous attendance rule?+

Iddion RegX tracks continuous attendance per worker and alerts HR before the threshold is crossed, leaving time to schedule the mandatory rest day rather than discovering the breach afterwards. These alerts run on the same engine that populates Form V and Form XIII in CLRA compliance software.

Do verified hours flow to payroll automatically?+

Yes — approved attendance and OT flow directly to contractor payroll and invoice reconciliation, so what's paid always traces to what the gates recorded.

How are missed or single punches handled?+

Missing punch-outs are raised as exceptions rather than defaulting to a full shift — which is where unearned hours usually enter payroll. Supervisors resolve each one with a reason code, and Iddion RegX logs the original event, the correction, and who approved it.

Can attendance be captured at sites without biometric devices?+

Yes. The mobile app captures face-verified attendance with GPS validation where there's no fixed hardware, and CCTV-based capture works where cameras exist but terminals aren't practical. Every method writes to the same Iddion RegX attendance record.

How is overtime calculated and controlled?+

OT is computed from actual punch-out time against the registered shift end — not from contractor declarations. Hours beyond the configured threshold require digital supervisor approval before becoming payable, and unapproved OT never reaches the invoice. This closes all three leakage types together: unauthorised OT, ghost OT, and unclaimed legitimate OT.

Does it handle leave for contract workers?+

Yes — leave types, eligibility, and approval flows are configured per contractor and category, including statutory weekly-off tracking. Leave and attendance share one record, so an approved absence isn't flagged and doesn't count toward shift headcount.

Can we see live headcount on the floor right now?+

Yes. Iddion RegX shows present-on-site headcount live by gate, contractor, shift, and area. Beyond shift planning, this is the number that matters during an emergency evacuation, when the muster list has to reflect who actually entered rather than who was rostered.

What happens when a worker's gate pass or documents expire mid-cycle?+

Validity is checked at entry, not at month-end. A worker with expired induction, medical fitness, or licence is flagged and can be blocked at the gate — and because the block happens before the punch, no attendance record is created and no hours reach payroll.

How does attendance data reach contractor invoices?+

Contractor invoices are matched line-by-line against gate-verified headcount and approved OT in Iddion RegX, so discrepancies surface before payment rather than during an audit. Finance stops reconciling manually and starts reviewing exceptions.

Can rosters be planned in advance and adjusted per site?+

Yes. Rosters are built per site, shift, contractor, and trade, with auto-rostering suggesting allocations against required strength. Changes apply to attendance rules immediately, so a mid-week adjustment doesn't generate exception noise.